{"id":12,"date":"2025-07-06T10:19:47","date_gmt":"2025-07-06T10:19:47","guid":{"rendered":"https:\/\/flowsenteg.com\/?page_id=12"},"modified":"2025-07-06T13:28:47","modified_gmt":"2025-07-06T13:28:47","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/flowsenteg.com\/ar\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"12\" class=\"elementor elementor-12\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-6fbcdb01 e-flex e-con-boxed e-con e-parent\" data-id=\"6fbcdb01\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50b6c4db color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"50b6c4db\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p>Due to the perishable and custom-made nature of our floral products, refunds are <span style=\"color: #ff0000;\"><strong>only<\/strong> <\/span>offered under the following condition:<\/p>\n<p>If the bouquet arrives damaged, incomplete, or significantly different from what was ordered.<br \/>Refund requests must be submitted within <span style=\"color: #ff0000;\"><strong>24<\/strong> <\/span>hours of receiving the order and must include photographic proof.<\/p>\n<p><strong>-Refunds <span style=\"color: #ff0000;\">will not<\/span> be granted in the following situations:<\/strong><\/p>\n<ul>\n<li>Incorrect recipient details were provided by the customer.<\/li>\n<li>Change of mind after the bouquet has been dispatched.<\/li>\n<li>Delayed access to the recipient due to circumstances beyond our control.<\/li>\n<li>Our flowers are imported and premium-grade. With proper care and placement in a suitable environment, they are expected to last between<strong><span style=\"color: #ff0000;\"> 5<\/span> to <span style=\"color: #ff0000;\">10<\/span><\/strong> days.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Due to the perishable and custom-made nature of our floral products, refunds are only offered under the following condition: If<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/flowsenteg.com\/ar\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/flowsenteg.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/flowsenteg.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/flowsenteg.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/flowsenteg.com\/ar\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":15,"href":"https:\/\/flowsenteg.com\/ar\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":37052,"href":"https:\/\/flowsenteg.com\/ar\/wp-json\/wp\/v2\/pages\/12\/revisions\/37052"}],"wp:attachment":[{"href":"https:\/\/flowsenteg.com\/ar\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}